Dr. Farrar and her Smile Studio staff are here to support you every step of the way!
Call or text us at 423-531-4533 anytime you have questions or concerns.
PATIENT PORTAL
Our secure, HIPAA-compliant patient portal is available 24/7. It allows you to complete needed paperwork and to view your pre-treatment images & treatment plan. You can also view your balance and upcoming appointments as well as send us secure messages.
PATIENT REWARDS HUB
At Smile Studio, we believe positive reinforcement leads to better outcomes! Our WOW (Waiting on Wires) Club and Smile Points reward your compliance with appointments, oral hygiene, and the care & keeping of your appliances.
dental Pain Eraser
Had a prior bad experience at the dentist and terrified that braces or aligners will hurt? We’ve got you covered! The Synapse Dental Pain Eraser is like a TENS unit for your mouth. It interrupts the pain messages being delivered to your brain. We can use this at your appointments, and if it helps you, you can buy one to take home with you. Order online below. For more information about managing the discomforts of braces and other orthodontic treatments, click here.
REMOTE GUIDANCE
On the day you start your orthodontic treatment, we’ll give you a Scan Box and help you set up the DentalMonitoring app on your cell phone. Weekly scans help us monitor your oral hygiene & elastic wear, tell us when your appliance is broken, and can even tell us when you’re ready for your next visit! Check your email account for instructions on downloading and logging into the app.
Orthodontic Emergencies
We will reach out to you if your weekly scans show that something is broken without your awareness. We provide wax and numbing gel to help manage poking brackets or wires for the short term. However, please do not try to suffer through significant pain until your next appointment; call us right away and we’ll get you in as soon as possible. For after-hours orthodontic emergencies that cannot wait until the next business day, please CALL 423-531-4533 and listen for the instructions for reaching Dr. Farrar after hours. Please note that our voice mails, texts and e-mails are not monitored outside of business hours.